Privacy Policy

Last updated: 3/18/2025

This Privacy Policy describes how Coastal Supply Inc. (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from coastalsupplyinc.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version on the Site, update the "Last updated" date, and take any other actions required by law.

How We Collect and Use Your Personal Information

We collect personal information to provide and improve the Services. This includes data you provide directly, data collected automatically (e.g., through cookies), and data from third parties such as service providers and partners.

What Personal Information We Collect

  • Directly from you:
    • Name, address, email, phone number
    • Billing/shipping details
    • Order history
    • Account credentials
    • Customer support communication
  • Automatically via Cookies and Tracking:
    • Device/browser info
    • IP address
    • Interaction with pages, emails, ads
  • From Third Parties:
    • Shopify and ecommerce platform data
    • Payment processors
    • Analytics, fulfillment, and marketing services

How We Use Your Personal Information

  • To fulfill orders and provide the Services
  • To communicate with you about your orders or support needs
  • To improve and market our products and services
  • To detect fraud or misuse of the platform
  • To comply with legal obligations

Cookies

We use cookies and similar technologies to improve your experience and tailor content. See Shopify’s cookie policy for more details.

You may control cookies via your browser settings, though disabling them may affect how the Services function.

How We Share Your Personal Information

We may share your data with:

  • Vendors performing services on our behalf
  • Marketing and business partners, including Shopify
  • Affiliates within our corporate structure
  • Government or legal authorities when required
  • Parties involved in a business transfer (e.g., merger)

User-Generated Content

Reviews or content you post publicly may be visible to others. We are not responsible for the privacy or use of this information.

Third-Party Links

We are not responsible for privacy practices of other sites linked from ours. You should review their policies separately.

Children’s Data

We do not knowingly collect data from individuals under 13. If we learn that we have, we will delete it. Parents may contact us to request removal.

Security and Retention

While we use reasonable security practices, no system is 100% secure. We retain data as long as necessary for legitimate business purposes and legal compliance.

Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your data
  • Request a copy of your data
  • Opt out of marketing or sale/sharing of data
  • Restrict processing of sensitive personal data
  • File a complaint with a regulatory authority

You can exercise these rights by contacting us (see below). We may require verification.

International Data Transfers

Your data may be transferred to the U.S. or other countries. Where applicable, we use legal mechanisms (such as Standard Contractual Clauses) to safeguard such transfers.

Contact Us

For questions or to exercise your rights under this Privacy Policy:

Phone: 619.562.8880